SELLER’S IDENTIFICATION
These General Terms and Conditions of Sale are those of the company Vadrouille, a limited liability company with a share capital of 4000 euros, whose registered office is located at 39 rue Franklin – 69002 Lyon-France, registered in the Lyon Trade and Companies Register.
SIRET number is 921 840 385 00014.
The telephone numbers are as follows: +33 (0)6 52 33 66 14.
Intra-community VAT number : FR 48921840385.
email adress : jevadrouille.com@gmail.com.
WEBSITE HOST :
Company : Sierra Web Design
Head office : 870 Meadow Street – Reno, NV 89509
email adress : webmaster@sierraweb.com
PURPOSE – SCOPE OF THE GENERAL CONDITIONS OF SALE
The purpose of these general terms of sale is to define the terms and conditions for the online sale of products on the site to customers, as well as the rights and obligations of the parties arising from the online sale of products offered on the site. They determine all the steps necessary to place an order and ensure the follow-up of this order between the parties. By placing an order for a product on the site, the customer acknowledges having read the General Terms and Conditions of Sale and having accepted them without restriction, this acceptance not being in any way conditioned by a handwritten signature from the customer. Consultation of the site by the customer is also governed by the conditions of use of the site, which he/she accepts without reservation and which are accessible at the following address: www.jevadrouille.com/mentions-legales. It is specified that the client can save or print the present General Terms and Conditions of Sale, provided that they are not modified. Vadrouille reserves the right to update the General Sales Conditions at any time. The General Terms and Conditions of Sale apply to all online sales made on the website to the exclusion of any other document, and in particular the conditions applicable to sales in shops or through other distribution and marketing channels.
APPLICABLE LAW – JURISDICTION
These GTC and the contractual relations between the parties are governed by French law. Any dispute arising from the application or interpretation of the GTCs shall fall under the exclusive jurisdiction of the French courts.
PRODUCTS
Product despcription – The products offered for sale are those which appear on the site, on the day of the consultation of the site by the customer, and within the limits of available stocks. The greatest care is taken in the products’s presentation on the site in order to meet the requirements of Article L.111-1 of the Consumer Code. This is why the products are presented by means of an information sheet drawn up with great care and precision by experts in order to allow the most accurate and complete description. However, due to the digital presentation of the products on the Internet, in particular because of the technical limitations of the colour rendering of computer equipment, it is possible that the customer’s perception of the photographic representation of the products and in particular of the colour of the leather shades may not correspond exactly.
Product availability – The Products are offered within the limits of available stocks and any mention of the stock of Products appearing on the site is given as an indication insofar as technically possible updates. In case of unavailability of one of the Products, the Customer will be informed as soon as possible by e-mail of the possible cancellation of his order or the partial delivery of the latter. Consequently, any order for an unavailable product that has been effectively paid for will not give rise to any compensation or indemnity other than the repayment of said product.
VADROUILLE cannot be held responsible in case of stock shortage or unavailability of products for orders not yet accepted by VADROUILLE.
VADROUILLE reserves the right to change the products offered on the site at any time and without notice.
In order to ensure a better quality of service and availability of our Products to all customers of the site, VADROUILLE reserves the right to limit the quantity of products that can be purchased by a customer, in accordance with the provisions applicable in this matter and in particular those of Article L122-1 of the French Consumer Code.
Pricing
The product’s price is firm. The price in force is the one indicated on the pages corresponding to the various products on the site, except for typographical errors. The prices of the products are indicated in euros. These prices take into account the V.A.T. applicable on the day of the order. Second-hand products are taxed at the 20% VAT on margin. Any packaging and delivery costs may be invoiced in addition and, in this case, they will be specified to the customer during the order process. The amount is fixed and inclusive. VADROUILLE reserves the right, which the customer accepts, to modify his prices at any time, without any other formality than to post the modifications on the site. However, these modifications will not affect orders accepted by the site before the entry into force of these modifications, subject to the availability of the products ordered.
ORDERING PROCEDURES
VADROUILLE reserves the right not to accept an order from a customer with whom it is in dispute over a previous order, or if VADROUILLE reasonably believes that the customer has breached these General Terms and Conditions of Sale or has engaged in fraudulent activity, or for any other legitimate reason.
PAYMENT
Unless the server is unavailable, the Customer will be able to pay for his/her order by credit card (Debit card, Visa, Mastercard, and Maestro exclusively) or via the jevadrouille.com site’s integrated purse. The Customer will enter their card number, the expiry date, the name of the cardholder and the visual cryptogram (the last three numbers written on the back of their bank card). Payments by cheque are not accepted. Vadrouille reserves the right to refuse any order or delivery in the event of an existing dispute with the Customer, total or partial non-payment of a previous order by the Customer, or refusal to authorise payment by credit card by banking organisations. The Customer guarantees that he/she has the necessary authorisation to use the method of payment chosen when validating the order. In the event of refusal by the bank, the order will be automatically cancelled. The customer is invited to print out the order summary. Data relating to orders will be recorded and kept in the computer systems of Vadrouille and its partner bank. The information registers of these companies will be considered as proof of all transactions between the parties on the site.
DELIVERY
For all orders confirmed before 10:00 am, from Tuesday to Friday (excluding public holidays), the products ordered will be dispatched the same day. Products are delivered by Mondial Relay or Colissimo within 1 to 6 working days from confirmation of the order by Vadrouille. The carrier is solely responsible for any delay in delivery and, in such a case, the customer will not be entitled to any compensation whatsoever. Delivery charges may be offered for the purchase of products above a certain order value. In all cases, delivery costs are clearly indicated to the customer during the ordering process.
For security reasons, no order may be registered for delivery to a hotel or other accommodation address, a poste restante address, a post office box or a non-fixed address or domicile (i.e., without this list being exhaustive, mobile homes, caravans, campsites and other non-fixed domiciliations) or in a collective place where an address cannot be allocated individually and permanently to a natural or legal person.
The customer is required to pay particular attention to the details provided on the order form, and in particular to the delivery address. If the customer makes a mistake in the delivery address, the parcel will be returned by the carrier marked RAI (Recipient Address Invalid”). In this case, the delivery costs will be deducted from the refund of the order if the customer has not paid for them. If the customer has paid for the delivery costs, they remain payable by the customer.
Customers must check that their order is complete and that the products are in good condition on delivery. Any anomaly concerning the delivery (damaged packages, missing products, late delivery, etc.) must be noted on the delivery receipt presented by the carrier. The customer must also notify jevadrouille.com@gmail.com by e-mail in order to improve the quality of service that may be offered and to proceed with an investigation with the carrier. In the event that the customer has reported a missing product on the delivery receipt, an investigation with the carrier may take up to 21 working days. If the product is found during this period, it will immediately be returned to the delivery address indicated when the order was placed. On the other hand, if the product ordered is not found at the end of this investigation period, VADROUILLE will proceed with the reimbursement of the missing product or, if possible, will proceed at its own expense with a new shipment of the missing product initially ordered by the customer.
Products purchased on the site can only be delivered to mainland France (including Corsica), the Principality of Monaco, Germany, Belgium, Luxembourg, the Netherlands (excluding the Netherlands Antilles and Aruba), Spain (excluding the Canary Islands), Italy, Ireland and Austria (hereinafter the “delivery zone”).
Vadrouille does not accept orders for delivery addresses outside the delivery area.
Products are dispatched to the delivery address(es) you indicated during the order process.
CARRIER TERMS AND CONDITIONS
By selecting a particular carrier, their terms and conditions (available below) are accepted by default:
Carriers delivering using a shipping label created on jevadrouille.com
Mondial Relay: Terms and conditions
La Poste (Colissimo) : Consult the carrier directly
RIGHT OF WITHDRAWAL
In accordance with the provisions of article L.221-18 of the French Consumer Code, the customer has a period of 14 clear days to return the order in the same condition as it was sent. This period runs from the date of receipt of the order by the customer. All returned products must be in their original packaging. Customers may exercise their right of withdrawal by any written means of their choice or by following the procedure described on the “return a product” page. If the aforementioned conditions are met, Vadrouille will reimburse the customer for all sums paid by the customer for the returned Products, within 14 days following the date on which the right of retraction was exercised, in accordance with article L.221-24 of the French Consumer Code. This reimbursement will be made via the “wallet” interface present in the customer’s profile. Upon receipt, the customer will be able to transfer the amount due to the bank account indicated in his/her profile.
RETURNS AND EXCHANGES POLICY
The cost of returning goods is borne by the consumer. Under the terms of our returns policy, products must be in their original condition, with the original labels, original packaging and delivery note. All returned products are inspected. Any product returned that is incomplete, damaged, worn or dirty will not be taken back and will be returned to you at the customer’s expense. No product exchanges are allowed. Please contact us for details and return policy.
PRODUCT GUARANTEE
The customer benefits from the guarantee of conformity under Articles L217-4 et seq. of the French Consumer Code, as well as the legal guarantee against hidden defects in the products, under the conditions of Articles 1641 to 1649 of the French Civil Code.
PERSONAL INFORMATION
The personal information collected in the context of distance selling is compulsory, as this information is necessary for the processing and delivery of orders and for the preparation of invoices. This information is strictly confidential. Failure to provide this information will result in automatic rejection of the order. Customers have the right to access, modify, rectify and delete data concerning them. To exercise this right, customers should send an e-mail to jevadrouille.com@gmail.com. The customer may receive information emails from the website about Vadrouille’s products and activities. The customer retains the right to refuse such communication either by clicking on the unsubscribe link in an information e-mail or by sending an e-mail to jevadrouille.com@gmail.com.
Customers may cancel their personal account by sending a request by post or e-mail to jevadrouille.com@gmail.com. In addition, Vadrouille reserves the right to terminate the customer’s personal account automatically, without notice, without legal formalities and without compensation, by e-mail or by post in the event of use of the e-commerce service or the site contrary to public order and/or morality; infringement of Vadrouille’s intellectual property rights; or misappropriation or unauthorised or fraudulent use of the login and password. Vadrouille can in no way be held responsible against the customer or third parties for the termination of an account under the conditions set out in this article.
FORCE MAJEURE
Vadrouille cannot be held responsible for the total or partial non-execution of its obligations, if it is due to the occurrence of an event of force majeure, having an unforeseeable, irrepressible and external character for Vadrouille, as recognised by the jurisprudence of the French courts, making the execution of the contract impossible. In this case, Vadrouille will inform the customer and propose one or more alternative solutions. The occurrence of such an event constitutes a cause for suspension and/or extinction of Vadrouille’s obligations towards the customer, without compensation to the customer.
LIMITATION LIABILITY
Under no circumstances will Vadrouille be held responsible for any damage that does not result from a breach by Vadrouille of one of its obligations.
CUSTOMER SERVICE
In the event of a question or complaint, the Customer may first contact VADROUILLE’s customer service department, which can be reached as follows:
Email : jevadrouille.com@gmail.com
Postal address: VADROUILLE – Customer Service – 39 Rue Franklin, 69002 Lyon – France
MEDIATION
The purchaser may have recourse to conventional mediation, in particular with the Commission de la médiation de la consommation (Consumer Mediation Commission) or with existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute. In accordance with articles L612-1 et seq. and R612-1 et seq. of the French Consumer Code, in the event of failure to submit a claim to the consumer service under the conditions referred to above or in the absence of a satisfactory response, the Customer may submit his dispute with the company by electronic or postal means to a mediator who will attempt, in a completely independent and impartial manner, to bring the parties together with a view to reaching an amicable solution.
The mediation will be completed within 90 days of the Mediation officer being notified of the referral.
In the absence of agreement between the parties, the dispute may be brought before the competent courts.
VARIOUS PROVISIONS
Vadrouille archives orders and payment receipts on a reliable and durable medium constituting a true copy, in accordance with current legislation.
Vadrouille’s computerised records are considered by the parties as proof of communications, orders, payments and transactions between them.
The customer accepts that all correspondence, communications or transmissions information between Vadrouille and himself by electronic means are presumed to have the same evidential value as a written document on paper.
If any of the stipulations of the GTCS are found to be null and void by virtue of a rule of law in force or a court decision that has become final, they will be deemed unwritten, without this invalidating the contract or altering the validity of its other stipulations.
ONEY x PAYPLUG GENERAL TERMS AND CONDITIONS OF SALE
Pay for your order in 3 or 4 instalments by credit card from €100 up to €3,000 with Oney Bank Oney Bank offers its partners’ retail customers a financing solution called “3x 4x Oney”. This customised financing for each customer order allows customers to pay for products and/or services from services from €100 to €3,000 in 3 or 4 instalments by credit card. This financing can be offered to the customer with or without charges, depending on the choice specified by the partner in the sales process, and in accordance with the terms and conditions. the following terms and conditions: Conditions: This offer is reserved for private individuals (over 18 years of age) residing in France and holding a Visa or MasterCard bank card with a valid expiry date. Visa and MasterCard bank cards with a validity date greater than the chosen financing period. Cards with cards such as Electron, Maestro, Nickel etc., as well as e-cards, Indigo and American Express cards are not accepted. How to subscribe: Once you have completed your order, simply click on the “Pay in 3x 4x Oney by credit card”. You will then be redirected to our partner’s 3x 4x Oney web page, where you will find a detailed summary of your order and the personalised finance application, which you must then validate. You enter your personal details or, if you have a 3x 4x Oney account, you identify yourself using the login details linked to your 3x 4x Oney account. Read the general terms and conditions of payment in you wish to subscribe to, which are provided to you in PDF format so that you can read, print and save them before accepting them. and save them before accepting them. You then notify your electronic acceptance by ticking the corresponding box. You acknowledge that the “double click” associated with the tick box on the acknowledgement of the general terms and conditions is equivalent to consent to contract and constitute irrevocable and unreserved acceptance of the general terms and conditions of the product. In the absence of proof to the contrary, the data recorded by Oney Bank constitutes proof of all transactions between you and Oney Bank. between you and Oney Bank. If you ask to benefit from a financing solution offered by Oney Bank, the information relating to your order will be sent to Oney Bank. order will be transmitted to Oney Bank, which will use it to study your request and to grant, manage and collect credit. collection of credit. Oney Bank reserves the right to accept or refuse your request for 3x 4x Oney financing. You have You have 14 days in which to cancel your loan. How does it work? Payment by credit card in 3 or 4 instalments allows you to pay for your order on our website in the following way as follows:
- A compulsory deposit, debited on the day your order is confirmed as shipped;
- two or three monthly instalments, each corresponding to a third or a quarter of the order, debited 30 and 60 days after in the case of three instalments 30, 60 and 90 days after for the 4 times, which include, in the case of 3x 4x with charges, a fee corresponding to 1.45% of the total amount of the order for 3 times and 2.2% for 4 times (up to a maximum of €15 for a 3 times payment and a maximum of €30 for 4 instalments). In the case of no-cost financing offered by the Partner, there are no additional will be charged to you. To help you understand how 3x 4x Oney by bank card works, here are a few examples:
- Examples of 3x 4x Oney by bank card, with charges, from a purchase of €100 up to €3000: Example for payment in 3 instalments: For a purchase of €150, deposit of €52.18 then 2 monthly instalments of €50. Loan for 2 months at a fixed APR of 19.31%. Cost of financing: €2.18 up to a maximum of €15. Example for payment in 4 instalments: For a purchase of €400, deposit of €108.80 then 3 monthly instalments of €100. 3-month loan at a fixed APR of 19.61%. Cost of financing: €8.80 up to a maximum of €30.
- Examples of 3x 4x Oney by bank card, free of charge, from a purchase of €100 up to €3000: Example for payment in 3 instalments: For a purchase of €150, deposit of €50 then 2 monthly instalments of €50. Credit over 2 months at a fixed APR of 0%. Cost of financing €0. Example for payment in 4 instalments: For a purchase of €400, deposit of €100 then 3 monthly instalments of €100. Loan over 3 months at a fixed APR of 0%. Cost of financing €0. Oney Bank – PLC with capital of €51,286,585 – Registered office: 34 avenue de Flandre 59170 CROIX – RCS Lille Métropole 546 380 197 – Orias n°: 07 023 261 – www.orias. fr – Correspondence: CS 60006 – 59 895 Lille Cedex 9
